AI-powered enterprise IT platform designed to scale your business — powerful, flexible, and cost-effective.
Designed for small businesses looking to enhance their website.
Powerful hybrid AI search built for SMB and mid-market growth
Tailored architecture for large enterprises and regulated environments
| Feature | Sensei Essentials | Sensei AI Search | Sensei Enterprise | Pricing Type |
|---|---|---|---|---|
| Search & Discovery | ||||
| Synonyms | ✔ | ✔ | ✔ | Fixed |
| Spell Checker | ✔ | ✔ | ✔ | Fixed |
| Whitelabel Search Widgets | ✔ | ✔ | ✔ | Fixed |
| Content or Navigation Search Mode | ✔ | ✔ | Custom | Fixed |
| Queries per Day | 150 | 500 | Custom | Metered |
| Website Crawling & Indexing | 1 website | 3 websites | Custom | Metered |
| Indexing Frequency | Weekly | Daily | Custom | Fixed |
| Manual Document Indexing (PDF / DOC / PPT) | 50 pages | 200 pages | Custom | Metered |
| Search Result Management | ||||
| Boost & Block Rules | ✔ | ✔ | ✔ | Fixed |
| Featured Content | ✔ | ✔ | ✔ | Fixed |
| Personalisation | — | — | ✔ | Fixed |
| AI Features | ||||
| AI Answers | Included tokens | Included tokens | ✔ | Metered |
| AI Auto Suggestions | Included tokens | Included tokens | ✔ | Metered |
| Analytics & Reporting | ||||
| Search Analytics Retention | 30 days | 180 days | Custom | Fixed |
| Search Audit Log Export | — | ✔ | ✔ | Fixed |
| Platform & Integration | ||||
| Customer Portal Access | ✔ | ✔ | ✔ | Fixed |
| Direct API Access | — | ✔ | ✔ | Fixed |
| Multiple Profiles / Collections | — | ✔ | Custom | Fixed |
| Additional Search Indices | — | — | Custom | Fixed |
| Multiple Environments | — | — | Custom | Fixed |
| Support | ||||
| Basic Support | ✔ | ✔ | ✔ | Fixed |
| Priority SLA | — | ✔ | Custom SLA | Fixed |
| Security | ||||
| Penetration Testing | Periodic | Periodic | Custom SLA | Fixed |
| Customer-Defined SSO | — | — | ✔ | Fixed |
| Mutual TLS (mTLS) API Access | — | — | Custom | Fixed |
| SOC 2 Compliance | — | — | ✔ | Fixed |
| ISO 27001 Compliance | — | — | ✔ | Fixed |
| Privileged Access Management | — | — | ✔ | Fixed |
| Customer-Specific WAF Policy | — | — | ✔ | Fixed |
| Data & Sovereignty | ||||
| Infrastructure | Shared cloud | Shared cloud | Dedicated private | Fixed |
| Internal Multi-Tenant Data Separation | — | — | ✔ | Fixed |
| Custom Daily Backup | — | — | Custom | Fixed |
| Advanced PII Protection | — | — | Custom | Fixed |
| Enterprise Solutions | ||||
| Enterprise Knowledge Search | — | — | Custom | Fixed |
| Custom UI/UX Search Widget | — | — | Custom | Fixed |
| Professional Services | — | — | Custom | Metered |
